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Leads all housekeeping employees, has the authority to hire or discharge, plans and assigns work assignments, provides?training for newly recruited employees, audit and inspect?housekeeping personal work assignment and requisition supplies.?Oversee?the budget and budget controlling for the department.


Supervises all housekeeping employees, hires new employees as needed, discharges employees when necessary and take disciplinary actions when policies are not followed. Evaluates employees in order to upgrade them when openings arise.

Plans the work for the housekeeping department and distributes assignments accordingly. Assigns regular duties and special duties for housekeeping staff. Schedules employees and assigns extra days off according to occupancy forecast. Maintains a time log book of all employees within the department.

Recruit and train new employees. Assigns new employees to work with experienced help. Checks on the work of these employees occasionally and observes the report made by the supervisors.

Approves all supply requisitions. Maintains a lost-and-found department and is responsible for all lost-and-found items. Determines the rightful owner and send correspondences.


Responsibility & Authority:

??????????Responsible for cleanliness, orderliness and appearance of the entire Hotel?and public spaces, including shared tenant spaces.

??????????Ensure that rooms are made as per company standard.

??????????Prepare Annual Housekeeping Budget.

??????????Maintain par stock of guest supplies, cleaning supplies, linen and uniforms.

??????????Organize inventories for?minibar, guest supplies,?linen,?and?uniforms.

??????????Pay particular attention while organizing pest eradication activities.

??????????Develop and implement Housekeeping systems and procedures

??????????Prepare reports for management information.

??????????Assist in selecting suppliers for items related to Housekeeping.

??????????Plan, control and supervise Horticultural activities.?

??????????Attending and resolving guest complaints.

??????????Verification of supplies consignments.

??????????Organize on-the job training and evaluate its effectiveness.

??????????Approval of the Functional Manual of the department.

??????????Recommend recruitment of new personnel.

Other Routine Responsibilities:

??????????Daily inspection of public areas and employees locker rooms.

??????????Participate in the Manager on Duty Program.

??????????Daily briefing of Supervisors?and Hotel Management.

??????????Coordinating the preventive maintenance schedule of rooms and public area with maintenance department.

??????????Immediately attending to guest requests.



Strong Leadership abilities and organizational skills, Entrepreneurial, thinks out of the box and able to drive change and look for operational efficiencies / synergies across the network.


Three Year?Degree or diploma in hotel management,?


Minimum 8 to 10 years of experience of which at least 2 to 3 years in similar role. Strong Operational/Technical Knowledge. Successful Pre-opening experience & records a distinct advantage.

* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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